Terms & Conditions
Welcome to Neesh - where little riders find big adventures. Before you pick a bike and start zooming, here are a few simple rules that keep shopping safe, fair and easy for everyone.
Last Updated: 10 September 2026
Welcome to Neesh
Neesh is here to make finding a child's bike easier and more joyful. By visiting our website, shopping with us or using our services, you agree to these Terms & Conditions.
Neesh is operated by:
- Ride Neesh
- British Columbia roots, Canada-wide reach
- [Email Address]
- +1 (778) 957-1731
Use Neesh. Have Fun. Play Fair.
You can use our website for genuine personal and shopping purposes.
Please don't:
- Use Neesh for anything unlawful.
- Try to damage or disrupt our website.
- Copy our website, designs or content.
- Attempt to access restricted areas.
- Upload harmful or malicious content.
- Pretend to be someone else.
In short: Explore. Shop. Enjoy. Don't break the internet. 😉
What You See Is What We Make
We work hard to keep our product information accurate. But sometimes tiny differences happen.
Colours
Colours may look slightly different depending on your screen.
Product Images
Lifestyle photographs may show items or accessories that aren't included with the bike.
Product Details
Specifications, designs or availability may change as products are improved. We'll always aim to keep the information on the website as accurate and current as reasonably possible.
Details Matter
Especially when little legs are involved. Before choosing a bike, please check the product information carefully.
Look for:
- Age Range - Is the bike suitable for your child's age?
- Rider Height - Does their height fall within the recommended range?
- Seat Height - Can the seat be adjusted appropriately?
- Bike Size - Is the wheel/frame size suitable?
- Weight Limit - Does the rider fall within the recommended limit?
Age alone isn't always enough to choose the right bike. When in doubt, ask us. 💛
Ready to Roll?
When you place an order, you're asking to purchase the selected product.
Your order journey:
- Add to Cart - Choose their bike and add it to your cart.
- Checkout - Enter the required information and complete payment.
- Confirmation - We'll send an order confirmation.
- Dispatch - Once processed, your bike begins its journey home.
An order may need to be cancelled or declined if a product becomes unavailable, payment fails, a technical error occurs or fraudulent activity is suspected.
If you've already paid for a cancelled order, we'll arrange the applicable refund.
Payments Without the Head-Scratching
Prices shown on our website may change from time to time.
The applicable price will generally be the price shown when you place your order, except where there is an obvious pricing or technical error.
Depending on your order and location, additional charges such as taxes or delivery fees may apply.
Payment Safety
Payments are processed through available payment providers. We don't intentionally store complete payment-card details unless permitted through secure payment-processing arrangements.
Your Bike's Journey Home
Once your order is ready, we'll pack it up and send it your way.
Delivery times can depend on:
- Delivery location
- Product availability
- Courier operations
- Weather
- Public holidays
- Unexpected logistics delays
Any delivery date shown on the website is an estimate unless specifically stated otherwise.
We'll always do our best to get their new ride home safely. 💛
Not Quite the Right Fit?
Sometimes plans change. That's okay.
Our Return Policy explains:
- Return Eligibility - Which products and situations qualify.
- Return Window - How long you have to request a return.
- Product Condition - The condition required for a return or exchange.
- Proof of Purchase - The order information we may need.
- Return Shipping - How applicable return shipping works.
Always check our Return Policy before sending a product back.
We've Got Their Back.
Every eligible Neesh bike is covered by our applicable Warranty Policy.
Warranty coverage may apply to manufacturing defects, subject to the specific warranty terms.
Warranty generally doesn't cover things like:
- Normal wear and tear
- Accidental damage
- Misuse
- Incorrect assembly
- Improper maintenance
- Unauthorised modifications
- Neglect
If something doesn't feel right, contact us. We'll help you figure it out. 🔧
One Big Rule: Safety First
Bikes are made for adventures. But adventures need responsible grown-ups too.
Before every ride:
- Check - Make sure the bike is properly assembled and adjusted.
- Inspect - Check important components regularly.
- Protect - Use an appropriately fitted helmet and suitable protective equipment.
- Spervise - Parents or guardians should decide where and how a child can safely ride.
- Choose Wisely - Use the bike in an environment appropriate for the rider's age and ability.
Remember : Neesh makes the bike. Grown-ups help make the ride safe. 💛
️ Our Stuff Is Our Stuff
The Neesh name, logo, mascot, illustrations, photography, graphics, website design, written content and other original materials belong to Neesh or their respective owners.
Please don't copy, reproduce, modify, distribute or commercially use them without permission.
In other words: See it. Love it. Don't steal it. 😉
Want to use something? Ask us first.
Where Do These Rules Apply?
These Terms are governed by:
[Insert Applicable Law / Jurisdiction]
Any disputes will be subject to the applicable courts or authorities in that jurisdiction, subject to applicable law.
Still Curious?
Ask away. No question is too tiny.
If you have a question about your privacy, we'd rather you ask than wonder.
THE NEESH WAY
Choose well.
Ride safely.
Look after their bike.
Make memories.
Because we're not just sending a bicycle to your doorstep. We're sending a little piece of freedom, confidence and adventure. 🚲✨